Your mission
The role is responsible for leading and managing IT service delivery across the SEA & Oceania region, ensuring reliable, secure, and efficient IT operations aligned with business and global IT strategies.
Task 1: To ensure the smooth and efficient delivery of IT services across the SEA & Oceania region by overseeing daily operations, including support services for offices, remote users, and retail Infrastructure environments, while maintaining high service quality and reliability.
Task 2: To plan, manage, and deliver IT infrastructure and service-related projects by working closely with regional, and local stakeholders to ensure alignment and successful execution of objectives.
Task 3: To implement global and region IT policies, procedures, and best practices, while continuously identifying and driving improvements in IT services and processes and sharing recommendations with regional and global leadership.
Task 4: To lead and develop a distributed IT support team by fostering strong communication, driving engagement, and professional growth of team members.
Task 5: To manage service contracts, and procurement activities, while ensuring effective budget management and cost optimization across the region.
Your talent
Education: Bachelor's degree in Computer Science, Information Technology, or relevant studied.
Professional: A minimum of 8 years’ experience in IT, including at least 3 years in a managerial role.
IT Skills: ITIL v4 certification or equivalent is an advantage.
Language Skills: English and local language
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
