Customer Service
Custom Fitting Technician - Scotland, N Ireland & North East England
Manchester,, United Kingdom
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
Your Talent
- Good technical golf product knowledge
- Good understanding of the fitting process and how to improve player performance through product adjustments
- IT skills that include Excel and PowerPoint
- Excellent administration skills
- Results driven
- Excellent communicator and confident presenter
- Proactive approach with high energy, drive and determination
- Outgoing, inspiring and convincing personality
- Excellent networking skills
- Customer focused approach
- Accomplished playing level
- Flexible in terms of diversity and geographic mobility as the role is varied, national, and involves lots of travel around the UK & Ireland. Overnight stays, mixed daily hours and potential weekend work will be required.
- The role will require some moving of heavy custom fitting equipment.
- Retail or sales experience a benefit but not essential.
Your Mission
- To expertly custom fit our consumers and be an Ambassador of our brands
- Drive sales of COBRA & PUMA products through our network of golf retailer partners.
- To train all COBRA stockist to ensure all key COBRA technologies such as FutureFit33 are part of their everyday fitting.
- To assist our sales team in creating new opportunities and servicing our current account base.
- To manage approx. 10-15 accounts of your own across both brands COBRA & PUMA Golf
- To represent the brands at fitting events ensuring the consumers have the best experience with our products.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
